Job Description Job Description General Responsibilities Provide administrative and clerical support; Ensure that residents receive courteous reception and services; Handle all incoming calls in a professional manner; Meet and greet all visitors and the general public; Assist Management Staff with special projects, administrative tasks and other non-property management related work. Essential Duties * Maintain professional and courteous relationships with other staff members, current and prospective residents, and suppliers, vendors and professionals servicing the company, * Act as receptionist for residents and visitors, * Answer, direct and return phone calls as necessary, * Type, distribute and file correspondence and resident certification paperwork, * Schedule, coordinate and assist in preparation for meetings and miscellaneous projects as directed, * Update and maintain all resident log books, phone lists, and emergency contact information, * Stay well-versed in company policies and procedures, * Take a lead role in understanding and updating all front desk emergency procedures and policies, as well as communicating any emergency policy changes to all other front desk employees, * Process and complete residential applications in property management software program (Onesite), * Maintain and update property(s) waiting list and waiting list applicant files, * Contact waiting list applicants via mail when units become vacant or go on notice, * Prepare and complete annual waiting list periodic assessments, * Create, complete and close all maintenance tickets in property management software program (OneSite), * Assist with Semi-Annual residential unit housekeeping and maintenance inspections, * Manages office supply inventory by completing weekly inventory and recommending supply orders to Property Manager, * Make bank deposits for property as needed, * Ensure the safety, comfort and privacy of all property residents. Strive for good resident/management relations to retain desirable residents, * Accurately complete assignments in a timely manner, * Perform any other duties which may be assigned by Property Manager and/or Regional Property Manager. Company Description Quantum Real Estate Management LLC, is a residential management company specializing in HUD, tax-credit, and municipal developments headquartered in Bethesda, MD Company Description Quantum Real Estate Management LLC, is a residential management company specializing in HUD, tax-credit, and municipal developments headquartered in Bethesda, MD